Can I choose when my order will be delivered? You can choose your delivery day at checkout. Deliveries are made within a scheduled time window, rather than at an exact time.

Can I pick up my order at your shop? You can pick up your delivery at the location you have chosen to order from. 

How will I be notified?
You’ll receive a confirmation email after you complete your order online. On the day of delivery, the driver will contact you.

Where should I have my bulk goods dumped?
Driveways are the most common dump spot. Be sure there are no low-hanging branches, as the dump truck will raise up to dump the load.
For dumping instructions, use “right side” and “left side” as seen from the street.
 It is usually best not to have the truck drive across the lawn to the dump spot, which may result in ruts in the lawn or the truck getting stuck.
 We cannot dump in an area that will block the sidewalk or the street.

How much mulch do I need?
One yard of mulch will cover an area roughly the size of a parking space (or 10' x 10')  to the recommended depth of 3 inches. Not sure how much you need? Use this handy mulch calculator.

Can I share a load with my neighbor?
Depending on the size of your load, yes, but we do charge an additional delivery charge for an additional address, and the fee depends on where that is. (must be nearby).
We'll try to be accurate, but we can’t guarantee that a certain amount of product will be dropped in each spot. 

Do I need to put down a tarp?
Some people do this, but it is not necessary. Please note that if it rains, the Chocolate Brown mulch colorant may run and temporarily darken the concrete, and the topsoil will have run off. 

Can bulk products sit outside uncovered? Yes. Most bulk products can sit outside, but we do recommend taking weather conditions into consideration, as high winds or heavy rain can affect the product while it sits. 

Can I look at samples? Yes, we have samples at our locations. We would love to have you come and take a look.